FAQs

SHIPPING RATES

SHIPPING RATES - CONTINENTAL US

Seven Sundays offers free ground shipping on orders $50+ (after all discounts are applied) and $7 flat rate shipping on all other orders in the Continental US. 

SHIPPING RATES - NON-CONTINENTAL US

Areas outside of the Continental US (Hawaii, Alaska, and US Territories) are eligible for free economy shipping on orders $90+ (after all discounts are applied) and $20 flat rate shipping on all other orders for the Non-Continental US.

INTERNATIONAL SHIPPING + OVERSEAS APO

We do not ship outside of the United States at this time, including overseas APO addresses.

SHIPPING TIME

Most orders will ship from our warehouse within 2-4 business days upon completion of order. Your order will ship via UPS Ground, Speedee, or USPS Priority Mail. Most orders arrive within 3-5 days from the ship date, however, we do not guarantee this timeline.

Ever heard of Minnesota nice? In return policy lingo, that means we really (really) want you to be happy. It actually makes us uncomfortable if you aren't.

If you had a less than stellar experience with the product you received from us, we hope you'll give us a shout at [email protected] or send us a message through our contact page here so we can find a way to make it up to ya.

Ordered the wrong product? While we don't formally accept returned bags to our warehouse due to their perishable nature, we'll usually find a way to sort it out together. 

It depends! In some cases, we're able to cancel an order if it hasn't been packed and shipped yet. The sooner you reach out, the greater the chance that we have to get it cancelled for you.

Go ahead and reach out at [email protected] or or send us a message through our contact page here so we can look into it.

Please note there's no guarantee on order cancellation - once an order has shipped, we're unable to cancel or return the order back to us at that time!

If your order hasn't shipped yet, there's a chance we can help out! The sooner you reach out, the greater the chance that we have to get things edited for you.

Go ahead and reach out at [email protected] or or send us a message through our contact page here so we can look into it for you!

Please note that if your order has shipped, we're unable to edit the order or address at that time. 

All of our grain-based products (Oat Protein Cereal, Little Crispies, PB Puffs, Protein Oats, Muesli, and Oat Granolas) are Certified Glyphosate Residue Free by the Detox Project. We’ve been voluntarily testing since 2019 and have been enrolled in the certifying program since 2021 in response to the concern of prevalent glyphosate usage in oats and other grains.

We have not yet enrolled our 5 grain free cereals (Sunflower Cereal, Grain Free Granolas) into the certifying program as those ingredients were historically considered lower risk for glyphosate usage compared to oats and other grains. In light of expanded glyphosate use recently, we will begin testing our grain free cereals immediately, with the goal of certifying by The Detox Project as soon as possible. 

All of our ingredients are produced according to federal and state guidelines and safe to consume. Visit our more detailed glyphosate stance here.

Oh gosh no! We do not and will not ever use high intensity sweeteners, like erythritol, in our products. Why? We are not food scientists and steer clear of anything we can't find in our own kitchen. So as far as sweeteners go, we stick to the bees and the trees. Last but not least, real food just tastes better.

Yes, all our products are made with naturally gluten free ingredients! Our muesli products are also Certified Gluten Free by GFCO. Our Protein Oats, Oat Granolas, Oat Protein Cereal, and Sunflower Cereals use new-to-market upcycled protein ingredients which are naturally gluten free but not yet certified gluten free.

Because we are repurposing the nutrient dense byproduct from oat milk and sunflower oil producers, we have less control over the original source of the oats and sunflower. We are able to confirm the raw oats in our upcycled oat protein has tested below 10 parts per million (ppm) gluten prior to being used in oat milk production.

We also do a final test for gluten in all of our products and test to the required level for gluten free labeling. If our product is labeled gluten free it was tested to below FDA required levels of below 20 ppm. If you see a certified gluten free label on the product, gluten levels were tested to below 10 ppm.

Seven Sundays is rethinking the food system from the ground up, making cereals that improve the health of people & the planet. Our farm-level focus right now is promoting soil health, drawing down carbon and preserving nutrient density through regenerative agriculture. We are working with the Soil Carbon Initiative (SCI) to transition our entire acre footprint to regenerative agriculture practices within the next 10 years.

Our Farmer's Market Muesli Mix is a certified organic product. All of our remaining products are Non-GMO Project Verified and we purchase organic ingredients where critical to avoid processing like irradiation. Currently, our non-organic certified products contain anywhere from 10-50% organic ingredients.

No, all of our products are Non-GMO Project Verified!

Yes, our products are Kosher Certified by Orthodox Union Kosher certification service.

One of our favorite questions! Ready for your history lesson? Find out what muesli is and how it was created here. 

One of the best things about mueslis is the versatility. Eat it cold, hot, soaked, or right out of the bag. Check out our Ultimate Guide: How to Eat Muesli.

We regularly test our products for heavy metals. Visit our more detailed Heavy Metals Testing page here.

There are Top 7 allergens present in our facilities. Our facilities may contain any of the following allergens: peanuts, tree nuts, dairy, soy, egg, wheat, or sesame.

Each bag of Seven Sundays will list the most accurate allergen information for the facility the product was produced at (flip the bag over and take a look under the ingredient panel!)

In order to maintain a clean environment and reduce the chance of cross contamination, there are thorough sanitation procedures that take place between EVERY production run. 

Yes, all our products are made with naturally gluten free ingredients! Our muesli products are also Certified Gluten Free by GFCO. Our Protein Oats, Oat Granolas, Oat Protein Cereal, and Sunflower Cereals use new-to-market upcycled protein ingredients which are naturally gluten free but not yet certified gluten free.

Because we are repurposing the nutrient dense byproduct from oat milk and sunflower oil producers, we have less control over the original source of the oats and sunflower. We are able to confirm the raw oats in our upcycled oat protein has tested below 10 parts per million (ppm) gluten prior to being used in oat milk production.

We also do a final test for gluten in all of our products and test to the required level for gluten free labeling. If our product is labeled gluten free it was tested to below FDA required levels of below 20 ppm. If you see a certified gluten free label on the product, gluten levels were tested to below 10 ppm.

Not all of our production facilities are peanut-free. Each bag of Seven Sundays will list the most accurate allergen information for the facility the product was produced at (flip the bag over and take a look under the ingredient panel!)

Currently, several of our nut granola products are currently produced in the same facility and on the same line as peanuts. All of our Sunflower Cereals, Oat Protein Cereals and Protein Oats are processed in facilities that do not handle peanuts.

In order to maintain a clean environment and reduce the chance of cross contamination, there are thorough sanitation procedures that take place between EVERY production run.

Not all of our production facilities are tree nut free. Each bag of Seven Sundays will list the most accurate allergen information for the facility the product was produced at (flip the bag over and take a look under the ingredient panel!)

Our facilities may contain any one of the following tree nuts: almonds, cashews, coconut, hazelnuts, pecans, or walnuts. At this time, none of our facilities process brazil nuts, macadamia nuts, or pistachios. 

In order to maintain a clean environment and reduce the chance of cross contamination, there are thorough sanitation procedures that take place between EVERY production run.

Our facilities are not dairy free.

Each bag of Seven Sundays will list the most accurate allergen information for the facility the product was produced at (flip the bag over and take a look under the ingredient panel!)

In order to maintain a clean environment and reduce the chance of cross contamination, there are thorough sanitation procedures that take place between EVERY production run.

Not all of our production facilities are soy free. Each bag of Seven Sundays will list the most accurate allergen information for the facility the product was produced at (flip the bag over and take a look under the ingredient panel!)

In order to maintain a clean environment and reduce the chance of cross contamination, there are thorough sanitation procedures that take place between EVERY production run.

Thanks for giving a cluck about this! 

Upcycling is a sustainable second chance for food loss, dedicated to using ingredients to their fullest nutritional potential, limiting waste and reducing climate change. We're partnering with farmers and processors to identify and repurpose underutilized side streams to reach their full nutritional potential, like our oat and sunflower protein. 

After all, preventing food waste is the single most effective solution to reduce global warming!

We'd love for you to learn more about our upcycling efforts here: https://www.sevensundays.com/pages/eat-up

It's (mostly) easy peasy. All subscriptions purchased through sevensundays.com have an automatic 15% off built in. *pauses for cheer*

To create a subscription, navigate to the product you're interested in, select the quantity you'd like, then choose a delivery frequency to start. Once your first order goes through, you can change the delivery frequency to any custom interval of your choosing (e.g. every 3 months, every 15 days, or every 100 weeks 😏) 

Once your first order is placed, you can access your account to manage your subscription by logging in here using the email address you used when placing your order.

You betcha. Our subscriptions are designed for complete self-management, meaning you can adjust, pause, or cancel your subscriptions at any time!

One you're logged in, navigate to "Click here to manage your subscriptions" in the lower left corner. For each product you want to cancel, click "Manage Subscription" and then navigate to the lower left corner of the page. Look for this to complete cancellation of the product:

Please note that you must do this for each and every subscription product you wish to cancel. Cancelling one product does not cancel your entire subscription! 

Once your first order goes through, you can change the delivery frequency to any custom interval of your choosing. Every 3 months, every 15 days, every 100 weeks... whatever floats your boat!

In most cases, no. The majority of discount codes for sevensundays.com do not include the ability to apply them to a subscription order. This is because we've already got a nice lil' discount packed into your subscription!